I tried multiple browsers to login on this instance, but the spinning arrow keeps spinning without ever login me in.

Am I the only one? Any idea how to fix this?

Also, the “forgot password” link isn’t doing anything even though I don’t need to use it.

How do we report this?

P. S. I can only post here cause I’m logged in on the Jerboa app.

  • slashzero@hakbox.socialEnglish
    3·
    1 year ago

    I’ve been seeing some instances become unresponsive for minutes at a time. Even my own instance where I’m the only user on there. Looking at my resource usage there have been a few spikes to 80% CPU usage. Planning to dig into it later.

    • Trollivier@sh.itjust.worksOPEnglish
      1·
      1 year ago

      Let us know! I’ve been trying to login since this morning, so, about 5 hours, without any conclusive result.

  • TheDude@sh.itjust.worksMEnglish
    2·
    1 year ago

    Can you try clearing your browser cache and cookies? The forgot password issue is something I’m working on at the moment

  • PriorProject@lemmy.worldEnglish
    2·
    1 year ago

    No ideas on how to help, but upvoting and commenting for visibility to drive the active and top scores. I can say also that in another thread where this person asked for help on a different topic, they were responsive and provided the information necessary to get to the bottom of things. If somebody has ideas, OP will not likely waste your time.

  • mr_washee_washee@sh.itjust.worksEnglish
    2·
    1 year ago

    try a vpn. i struggled the same way when i tried to post something. the thing kept scrolling. (i tried proton vpn app using a free server)

  • slashzero@hakbox.socialEnglish
    2·
    1 year ago

    You have to put your email address into the username field in order for the forgot password link to work.

    I haven’t had the time to dig into it yet. I’ve seen a few CPU spikes up to 40% on my instance but nothing like earlier this morning.

  • greg@lemm.eeEnglish
    1·
    1 year ago

    I gave up on setting up my own instance today for these exact reasons. Brand new install, multiple browsers, no matter the username, no matter the length of the password, all I get is a spinning circle when I try to login with my brand new admin account. No response whatsoever from the forgot password link either.