• KairuByte@lemmy.dbzer0.com
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    1 year ago

    I think the fact that they have an iMessage endpoint dedicated to support should be enough, on top of the on-site and in-person options.

    If you’ve got a device to ask for support on YouTube or Twixxer, you’ve got a device that can at the very least open up a chat on their site. If not connect directly within iMessage.

    • PeleSpirit@lemmy.world
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      1 year ago

      Twitter and Youtube were to call out to others if they had the same issues and to shame Apple into helping if they weren’t.

      • KairuByte@lemmy.dbzer0.com
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        1 year ago

        Yes but that’s traditionally marketing, where a company just says “we will pass your info along” instead of actual support.