hi everyone, my audio interface is on (and thus drawing power) but it’s not being detected by my computer as an input output device, thoughts?

p.s. it worked just fine with a usb a port and the usb c cable im using does transfer data

  • the_q@lemmy.world
    2·
    10 months ago

    I’ve experienced issues with AIs in the past using USB 3+. What interface is it and what motherboard?

      • the_q@lemmy.world
        2·
        10 months ago

        Hmm… on paper there shouldn’t be any issues. In the BIOS is there a setting for legacy USB devices? If so turn that on/off and retest. It might also be with updating your BIOS.

  • jackpot@lemmy.mlOP
    2·
    10 months ago

    update, just used a usb c to a adapter and tried a different port and it worked??!?! the port isnt damaged cause it draws power and it definitely is supposed to transfer data, any ideas?

    • everett@lemmy.ml
      1·
      10 months ago

      Does anything show up in dmesg output when you plug it in the original way?

        • everett@lemmy.ml
          1·
          10 months ago

          Basically, anything. The most basic step is seeing if your computer knows the device has been plugged in. If you see anything new in dmesg it means there’s a data connection going on and you can read the output and diagnose from there. If you don’t see anything after plugging, it’s probably a hardware issue with the port.

  • 🧟‍♂️ Cadaver@lemmy.one
    12·
    10 months ago

    That’s the thing ! It’s not linux specific.

    How it works :

    USB 1 and 2 use a set of 4 pins. It can only use those 4pins to transmit data.

    USB 3 uses 9 pins : the 4 original pins and 5 more pins. It is backwards compatible with USB 1 and 2 because it can only use those four pins instead of the full array.

    USB-C, however, uses 24 pins (2*12 pins to be exact). However, what makes no sense, is when using a USB-A to USB-C cable it does work only in one direction : from USB-A to USB-C.

    But rest assured, you are not alone onnthis issue. I’ve had it, even when I did not want to tranfer data but just power : it does not work, whether on Windows or Linux…