Since some instances were compromised earlier I’ve been able to access the desktop and mobile sites (just had to log in again) but can’t get third party apps to work. Jerboa seems confused whether I’m logged in or not, some pages work and others give a ‘not logged in’ error - I don’t see any option to log out or remove account from the app? Liftoff not working at all, I tried removing and re-linking my account but it’s hanging when I try to sign in. Are the apps down for everyone just now, or is there something I can do to fix it?
PS. if anyone knows how to avoid Firefox crashing when using it to view Lemmy as a webapp (is that the right term??) please enlighten me because it crashes whenever I lock my phone or tab over to another app.
PPS. I hope it’s okay to ask these kind of support questions here, if there’s a dedicated tech support community please point me in the right direction, thanks!
Thanks for the advice everyone. Cleared app data for Jerboa (and uh, found the login button… /facepalm) and that fixed it. Liftoff I had to totally reinstall but now seems to be working fine \(･◡･)/
Adding new user with same name/password/instance was enough for me, account wasn’t even doubled.
For me Liftoff worked fine just removing the account and re-adding it.