Peace be with you, Proton Community, 🌹

I was trying to find out which search engine Lumo uses in the background. To do this, I used the official contact form here: https://proton.me/support/contact?topic=lumo.

Unfortunately, I later realized that the official site lists “protonmail.zendesk”, not “protonme.zendesk”. The domain “protonme.zendesk” looks suspicious, and many sites online report it as a phishing attempt.

I have already taken security precautions on my end, but I want to be absolutely sure before I report this domain as malicious. Has anyone else seen this? Please let me know if you think this is phishing. And i hope you can answer my question about the search engine 😁

Thanks for the help.

UPDATE 30.06.2026: The domain is real! I checked it with a new account and another Wi-Fi connection. It’s not a “phishing attack”, so I am happy.

But Kagi makes me nervous. I only just found out that they uses Google. So I don’t understand why the Proton support team said “There is no Google connection”. Maybe Kagi doesn’t use Google anymore. I don’t know. Whatever.

Thanks to everyone who wrote back, and sorry if I wasted your time. But I didn’t want to publish false information on my website about Lumo’s web search. Thanks again.

And by the way, Lumo just got an update where it can generate images.

  • AuroraShine@lemmy.mlOPEnglish
    31·
    2 months ago

    Hey, it was a long chat. This picture is just an example.

    The answers were actually really good and made for perfect sense. They told me, “No, we don’t use Google or Bing.” Sometimes the replies were very short and simple, like: “No, we don’t use them either.”

    Regarding the links, they were always formatted like this: Proton Mail (link to proton.me/mail/home) From: [email protected]

    But I didn’t click on them.

    I would be really sad if this turned out to be a fake email because I actually liked the answers. I love Mojeek. But this “me” vs. “mail” thing makes me really worry. I hope I’m wrong. Now I can just wait for Protons answer.