As I’m sure most people would, I almost just hit Checkout but happened to see the text below. I am also sure I would have caught/removed it from the check-out page but maybe not. I did complete my order without ‘package protection’ but am sending an email and probably won’t order again unless their response is acceptable.
Edit: I’ll probably send the email after I get shipping confirmation :)
if you pay with a credit card, your cc provider likely provides this shipping insurance already. and there’s chargebacks for the rest of cases.
Until you do enough charge backs that your card flags you as a problem. And you can of course go with the option of doing the work yourself to get reimbursed and settling with your cards system. But this one is much nicer. If the cards insurance was this nice, I wouldn’t recommend the better one.