As I’m sure most people would, I almost just hit Checkout but happened to see the text below. I am also sure I would have caught/removed it from the check-out page but maybe not. I did complete my order without ‘package protection’ but am sending an email and probably won’t order again unless their response is acceptable.
Edit: I’ll probably send the email after I get shipping confirmation :)
They do, and honestly to my eyes the shipping already looks like overkill for safety, but have received “rounded” boxes way too often to have any idea how a product ever arrives whole.