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In places where glass is reused, it’s definitely the best option. It’s heavier so it has a higher co2 output during transport but glass bottles can be reused up to 50 times, saving co2 in the long run.
But I have to concede, in america aluminum is probably the best option.
That’s pretty creepy. I had computer voices asking me whether I agree to being recorded for training purposes when calling customer support and the likes. But never during a private call.
Maybe contact/write to your provider or something?