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There are levels of illiteracy. Most everyone has some literacy but the classifications are not very detailed, so completely illiterate may include being able to read a menu and choosing simple items.
Following an instructions manual for assembling/mounting something is much harder. Because of how frowned upon illiteracy is people who are illiterate get good at hiding their illiteracy.
Yeah, now it says there’s 45 comments but I can only see 3