As I’m sure most people would, I almost just hit Checkout but happened to see the text below. I am also sure I would have caught/removed it from the check-out page but maybe not. I did complete my order without ‘package protection’ but am sending an email and probably won’t order again unless their response is acceptable.
Edit: I’ll probably send the email after I get shipping confirmation :)


I thought they sold their stuff through Heatonist? Or not anymore?
The handful of times I ordered from Heatonist, I had no problems whatsoever.
Besides the Queen Majesty Scotch Bonnet & Ginger bottle being wayyyyy too fucking small. Man that stuff is so goddamn good.
They do, and honestly to my eyes the shipping already looks like overkill for safety, but have received “rounded” boxes way too often to have any idea how a product ever arrives whole.