As I’m sure most people would, I almost just hit Checkout but happened to see the text below. I am also sure I would have caught/removed it from the check-out page but maybe not. I did complete my order without ‘package protection’ but am sending an email and probably won’t order again unless their response is acceptable.

Edit: I’ll probably send the email after I get shipping confirmation :)

  • mrgoosmoos@lemmy.caEnglish
    12·
    23 hours ago

    if they can’t ship their products safely, that’s on them.

    I’m not the one choosing the shipping service, they are.

    • Tarquinn2049@lemmy.worldEnglish
      15·
      22 hours ago

      It is on them, unless you get the insurance, then its on the insurance and you get a much better experience. They could either raise the price for everyone, or raise the price for people that want it raised…

      • SippyCup@lemmy.worldEnglish
        2·
        20 hours ago

        My one and only order from them came damaged, and was replaced no questions asked without the insurance.