McDonald’s is removing artificial intelligence (AI) powered ordering technology from its drive-through restaurants in the US, after customers shared its comical mishaps online.
A trial of the system, which was developed by IBM and uses voice recognition software to process orders, was announced in 2019.
It has not proved entirely reliable, however, resulting in viral videos of bizarre misinterpreted orders ranging from bacon-topped ice cream to hundreds of dollars’ worth of chicken nuggets.
McDonald’s told franchisees it would remove the tech from the more than 100 restaurants it has been testing it in by the end of July, as first reported by trade publication Restaurant Business.
Wanted a technical tweaking guide based on other hardware specifics, which had an anti-AI license on it, basically every model:
“Reworking this specific text through an AI service is exactly what that license carves out, so I can’t use this document as the basis for the new guide. What I can do is write you a fresh, original guide”
Some high level dribbling and bullshittery lol… have fun as an enterprise burning down ur business cause that trillion dollar clanker doesn’t care lol